What is Splendiferous Jewellery's Return Policy?

We want you to be satisfied every time you shop with Splendiferous Jewellery. If however there is a problem with your items, please contact us on . You may be responsible for the cost of returning goods to us.

You are entitled to return goods and ask for a refund or exchange if the jewellery itme you purchased appears to:  

• Have a fault that you could not have known about at the time of purchase;
• Not be the same as the description provided
• Not match the sample you were shown at the time of purchase
• Not do the job as you were led to believe
    

You are unfortunaltely not entitled to a refund if you:

• simply change your mind or no longer want the goods;
• realise you can't afford the goods;
• found the same item at a cheaper price elsewhere;
• chose the wrong size or colour;
• knew about the particular fault prior to purchase; and/or
• were responsible for causing the fault